Let’s face it – planning a holiday can be exciting, but it can also feel a bit overwhelming at times. Between figuring out which factor suntan lotion will prevent you from looking like a lobster, and deciding whether you really need to pack those four pairs of underpants, it’s easy to get lost in the details. That’s where a good travel agent comes in – someone who can take care of the big stuff while you focus on important decisions like "Should I bring 15 or 30 SPF?"
At Bernard Hayes Travel, we love helping our clients plan unforgettable holidays, but we also know you’ve got questions. So, before you start packing, here are eight key questions you should ask your travel agent to make sure your holiday goes off without a hitch (or a sunburn!).
1. What’s included in the price?
We’ve all been there – you book what you think is an all-inclusive deal, only to discover that "all-inclusive" means "all-you-can-eat breakfast but no lunch or dinner." Make sure to ask what’s really included in the price, so there are no nasty surprises when you realise your ‘pool view’ actually means glimpsing the edge of the water from the bathroom window.
Why it matters: No one likes extra costs popping up when you’re trying to relax. Ask your agent upfront so you know exactly what you’re paying for – and don’t forget to check if the cocktails come with those little umbrellas!
2. What are the current travel restrictions or requirements?
Remember the good ol' days when all you needed to travel was a passport and a pair of sunglasses? Now, things are a bit more complicated. Make sure you ask your agent what the current travel restrictions are – you don’t want to be the one frantically Googling "Do I need a vaccine certificate to visit Thailand?" at the airport.
Why it matters: Knowing the travel restrictions means you can avoid airport stress and focus on more important things, like deciding which book to read by the pool.
3. Are there visa requirements for the destination I'm travelling to?
Visas are one of those things you don’t really think about until it’s too late, and you’re standing in line wondering why everyone else seems to have a magical sticker in their passport. Ask your agent about visa requirements well in advance – no one wants their holiday to be cut short by a paperwork mix-up.
Why it matters: Different countries have different entry requirements, and your agent can guide you through the process. You’ll thank yourself later when you breeze through customs like a seasoned traveller.
4. What are my insurance options?
We all hope our holidays will be nothing but sun, sea, and relaxation, but sometimes things don’t go to plan. Like that time you tried parasailing, but instead of gliding gracefully through the air, you ended up with a very close-up view of the ocean. Asking about insurance options means you’ll be covered in case of any unexpected mishaps – or misadventures.
Why it matters: Travel insurance isn’t just a box to tick – it’s peace of mind. Make sure you’re covered for medical emergencies, cancellations, and, of course, any rogue parasailing accidents.
5. What’s the baggage policy for my airline?
You’ve finally packed the perfect suitcase, only to realize at the airport that your airline’s baggage policy has other ideas. Whether it’s weight limits, carry-on sizes, or extra fees for additional bags, asking your travel agent about the specific baggage rules for your airline can save you time, money, and unnecessary stress at check-in.
Why it matters: Different airlines have different policies, and what worked on your last flight may not apply to this one. A quick check with your travel agent can ensure you pack smartly – and avoid those pesky extra charges.
6. What are my payment options and what’s the cancellation policy?
Planning a holiday can be a big financial commitment, and it’s important to know what payment options are available. We can offer flexible payment plans, which can make budgeting a bit easier. It’s also worth asking about the cancellation policy, so you know your options if you need to change or cancel your trip for any reason. After all, life is unpredictable, and sometimes even the best-laid plans need to be adjusted.
Why it matters: Knowing your payment options helps you budget better, while understanding the cancellation policy gives you peace of mind if your plans change unexpectedly. Whether it’s a delayed payment plan or ensuring you don’t lose out if you have to cancel, these details can make a big difference.
7. What’s the best time to book for my trip?
Trying to figure out when to book a holiday can feel like playing a game of roulette. Book too early, and you might miss out on a deal; book too late, and you’re stuck paying top dollar for a middle seat between two chatty passengers. Your travel agent can help you figure out the sweet spot for booking your trip – so you get the best price and avoid any booking mishaps.
Why it matters: Booking at the right time can save you money and ensure you get the best experience – without having to elbow someone for the armrest on the flight.
8. What if something goes wrong?
Whether it’s a delayed flight, a hotel mix-up, or you simply can’t figure out how to ask for directions in Italian, knowing your travel agent has your back can be a lifesaver. While you may have downloaded Duolingo, that doesn’t always mean you’ll be fluent by the time you land in Rome.
Why it matters: Knowing you have help at hand can make all the difference when traveling. Whether it’s rebooking a flight or sorting out accommodation, a good travel agent will make sure your holiday doesn’t go off the rails – no matter what happens.
Now that you’ve got your questions sorted, all that’s left to do is pack your bags and decide whether SPF 30 or 50 will be your best friend on the beach and how many swim suits is too many?? Whether you’re heading for a sun-soaked escape, a snowy adventure, or anything in between, we’re here to help with personal, professional advice tailored to you.
If you’re ready to get started or just have a few more questions (yes, we can help you decide on suntan lotion, too!), feel free to Contact Us. Our team here at Bernard Hayes Travel is ready to help make your next holiday unforgettable.